General Terms and Conditions

A. General Conditions

1. Scope; Subject matter

1.1 Unless expressly agreed otherwise in individual cases, these General Terms and Conditions (“GTC”) shall apply exclusively to the entire business relationship between TRADIMO and its customers.

1.2 These GTC apply to the use of the PLATFORM.

1.3 TRADIMO is neither the issuer nor the provider of the financial instruments presented on the PLATFORM.

1.4 TRADIMO's offering is aimed at users interested in financial markets and trading who wish to inform themselves independently about opportunities and risks.

The content provided on the PLATFORM is exclusively for education and training and does not constitute investment advice, investment brokerage, or a recommendation to buy or sell financial instruments.

Users make investment decisions entirely at their own responsibility. Trading financial instruments involves significant risks and can lead to the complete loss of invested capital.

2. Services offered

2.1 TRADIMO provides users with the following services:

a. General information on financial instruments, stock exchanges, and related services

b. Information on investment opportunities for learning purposes and offers from cooperation partners

2.2 The content and scope of services are determined by these GTC and the functionalities currently available on the PLATFORM.

3. General requirements for use

3.1 An internet-capable device and an active internet connection are required. Access is exclusively via a web browser.

3.2 Use of the PLATFORM must comply with applicable laws.

4. Conclusion of a user agreement

Conclusion of a user agreement with TRADIMO is reserved for fully legally competent natural persons, legal entities, and partnerships with legal capacity.

5. Fees and payment terms

5.1 Use of the PLATFORM is generally free of charge unless paid content or services are expressly offered.

5.2 For paid content (in particular courses, learning materials, and videos): users acquire a time-limited, non-transferable right to use the respective content within the PLATFORM. Redistribution, duplication, or public accessibility of content is prohibited.

5.3 Current prices are shown in the offer description on the PLATFORM at the time of ordering. All prices include applicable statutory VAT.

5.4 Payment is due immediately upon conclusion of a paid offer via the payment methods offered on the PLATFORM.

5.5 Users are obligated to provide correct and complete payment data.

5.6 Payment processing is handled by external payment service providers, in particular Stripe Payments Europe Ltd., Dublin, Ireland.

5.7 In the event of chargebacks or failed payments, TRADIMO reserves the right to temporarily or permanently suspend access to paid content.

6. Subscriptions and automatic renewal

6.1 Subscriptions renew automatically for the same period unless the user cancels before the start of the new billing period.

6.2 Cancellation is possible until immediately before the start of the new billing period, via the cancellation button on the PLATFORM, by email to support@tradimo.com, or in other text form.

6.3 After cancellation, access to paid content remains until the end of the already paid period. No pro-rata refund of fees already paid is provided.

6.4 TRADIMO may change subscription prices with at least six (6) weeks' notice before the end of the respective billing period. Users have a special right of termination.

7. Right of withdrawal

7.1 Consumers have a right of withdrawal pursuant to Sections 355 ff. BGB (German Civil Code). The withdrawal period is fourteen days from the date of contract conclusion.

7.2 The right of withdrawal expires for contracts for the provision of digital content not on a physical medium once TRADIMO has begun performance of the contract, after the user has expressly agreed and confirmed knowledge of the loss of the right of withdrawal.

8. Access credentials

8.1 Access credentials must be kept secure and protected from unauthorized access. TRADIMO recommends activating two-factor authentication (2FA) where available.

8.2 Changes or inaccuracies in user data must be communicated immediately.

9. Liability

9.1 TRADIMO has unlimited liability for damages resulting from injury to life, body, or health, and under product liability law.

9.2 Otherwise, TRADIMO is only liable for intentional and grossly negligent conduct.

9.3 In cases of simple negligence, TRADIMO is only liable for breach of material contractual obligations (cardinal duties), limited to foreseeable, contract-typical damages.

10. Term and termination

10.1 Contracts are concluded for an indefinite period unless a fixed term is expressly agreed.

10.2 Ordinary termination is possible at any time at the end of the month.

10.3 Termination may be made via the cancellation button on the PLATFORM, by email to support@tradimo.com, or in other text form.

11. Intellectual property

11.1 All content available on the PLATFORM is the property of TRADIMO or the respective rights holders and is protected by copyright, trademark, and other intellectual property rights.

11.2 Any duplication, distribution, public accessibility, processing, recording (screen recording), transcription, or other exploitation of video content outside of intended use on the PLATFORM is prohibited without prior written consent and may be subject to civil and criminal prosecution.

12. Changes to the GTC

TRADIMO may amend these GTC for the future. Users will be informed by email with reasonable advance notice. Changes become part of the contract if the user does not object within six (6) weeks.

13. Data protection

All personal data is processed in accordance with applicable data protection law, in particular the GDPR. Details are set out in the Privacy Policy.

14. Final provisions

14.1 Contracts are subject exclusively to the law of the Federal Republic of Germany.

14.2 For merchants, the exclusive place of jurisdiction is Hamburg.

14.3 All communications are made electronically unless mandatory law requires otherwise.

14.4 The contract language is German.

14.5 Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.